Shipping policy

Free Shipping in UK


Order Cut-Off Time

  • 1:00pm (Monday–Friday)
  • Orders placed after 1:00pm, or on weekends or UK bank holidays, are processed the next working day.

FREE 24HR Tracked Delivery (Royal Mail Tracked 24)

  • Cost: FREE
  • Dispatch: Same working day if ordered before 1:00pm (Mon–Fri)
  • Estimated delivery: 1–3 working days
  • Note: Delivery is often next working day, but this is not guaranteed.

Next Working Day Delivery by 1:00pm (Royal Mail Special Delivery)

  • Additional cost: £5
  • Dispatch: Same working day if ordered before 1:00pm (Monday-Thursday)
  • Estimated delivery: Next working day by 1:00pm
  • Guarantee applies only under Royal Mail’s service terms.

Orders Placed After 1:00pm, Weekends, or Bank Holidays

  • Orders are dispatched the next working day.
  • Any delivery option selected at checkout applies from the dispatch date, not the order date.

Saturday Delivery (Royal Mail Special Delivery – Saturday)

  • Additional cost: £10
  • Order deadline: Before 1:00pm on Friday
  • Estimated delivery: Saturday by 1:00pm

Important Information

  • Delivery times are estimates, not guarantees, unless explicitly stated.
  • Delays caused by weather, strikes, or events outside our control may occur.
  • Shipping upgrades affect delivery speed, not order processing priority.

 

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Shipping Outside UK

EU Shipping

Dispatch

  • Orders placed before 1pm (Monday–Friday) are dispatched the same working day.
  • Orders placed after 1pm, or on weekends or UK bank holidays, are dispatched the next working day.


Delivery

  • Shipped via Royal Mail EU Tracked & Signed.
  • Estimated delivery time is 5–10 working days, depending on destination.

Postage

  • A flat rate of £15 is added to all EU orders.

Customs & Import Charges

  • EU orders may be subject to local VAT, customs duties, or handling fees.
  • These charges are not included in the item price or shipping cost and are the responsibility of the customer.

International Shipping (Outside the EU)

Dispatch

  • Orders placed before 1pm (Monday–Friday) are dispatched the same working day.
  • Orders placed after 1pm, or on weekends or UK bank holidays, are dispatched the next working day.

Delivery

  • Shipped via Royal Mail International Tracked & Signed.
  • Estimated delivery time is 7–14 working days, depending on destination.

Postage

  • A flat rate of £20 is added to all international orders.

Customs & Import Charges

  • International orders may be subject to customs duties, taxes, or handling fees imposed by the destination country.
  • These charges are the responsibility of the customer.