01273 082407

Support@YourPDS.com

Our Phone Shop Location:

49 Norfolk Square,

Brighton,

BN1 2PA,

UK

About Us

Why YourPDS

At YourPDS, we believe that technology should be accessible to everyone, and we strive to make this a reality by providing affordable solutions for all our customers. However, we understand that technology can sometimes be overwhelming, which is why we are here to help you navigate the ever-changing world of tech.
 
We buy technology from individuals and businesses, giving you a fair price for your old devices. So whether you are looking to sell upgrade or simply looking to get rid of your old tech, we are happy to pay you premium prices to help you out.
 
In addition to buying technology, we also sell various tech products, from smartphones to laptops and everything in between. Our inventory constantly changes, so check back often to see what new products we have available.
 
If you have a broken device that needs to be fixed, we offer a range of repair services to get your tech up and running again. Our team of experts can diagnose and fix any problem, from cracked screens to software issues.
 
At YourPDS, we pride ourselves on our excellent customer service. We are always here to answer any questions and help you find the perfect tech solution for your needs.
 
Contact us today to learn more about our services and how we can help you with your tech needs.
 
If you have any questions please contact us – Support@YourPDS.com

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Our Warranty

1. Returns:
If you are unsatisfied with your purchase, you may return the item within 7 days of the original purchase date for a refund. The item must be in its original condition and provide proof of purchase. Refunds will be issued to the original payment method used to make the purchase. Shipping fees are non-refundable, and customers are responsible for the cost of return shipping unless a warranty job and a fault has been made by us.
 
2. Repairs:
If you have a device requiring repair, please contact us to arrange a repair service. We offer a 90 day warranty on all repairs.
2.1. If the issue is not resolved or the device has the same problem within 90 days of the original repair date, we will repair it again at no additional cost.
2.2. Please note that we do not offer returns, exchanges, or repairs that have been damaged due to misuse, negligence, liquid damage or unauthorised modification.
To initiate a return, exchange, or repair, please contact our customer service team through our website or by email. We will provide you with detailed instructions on how to proceed.
 
3. Devices Sold:
We offer a 90 day warranty on devices we sell, including batteries.
3.1. Please note that we do not offer returns, exchanges, or repairs that have been damaged due to misuse, negligence, liquid damage or unauthorised modification.
To initiate a return, exchange, or repair, please contact our customer service team through our website or by email. We will provide you with detailed instructions on how to proceed.
4. To initiate a return, exchange, or repair, please contact our customer service team through our website or by email. We will provide you with detailed instructions on how to proceed.

5. We strongly recommend you back up all data before you send us your device or before you come into our shop, your data is very important. We hold no liability to your data on your device at YourPDS.
 
Thank you for choosing our website for your device needs. We hope you are satisfied with your purchase, and we are always here to assist you with any questions or concerns – Support@YourPDS.com

Location & Opening Hours

Our Phone Shop Location:
49 Norfolk Square,
Brighton,
BN1 2PA,
UK
 

Refund & Return Policy

Thank you for choosing our website to buy your devices. We understand that sometimes products may not meet your expectations or require repair, and we want to ensure that our customers are satisfied with their purchases.
 
Please read our return and exchange policy below:
 
1. Returns: If you are unsatisfied with the purchase of your device, you may return the device within 7 days of the original purchase date for a refund. The item must be in its original condition and provide proof of purchase.
 
1.1. Refunds will be issued to the original payment method used to make the purchase. Shipping fees are non-refundable, and customers are responsible for the cost of return shipping unless in warranty and a fault has been made of us, we will cover the shipping costs that you have accumulated.
 
1.2. If the device was a brand new device and it’s been activated, then it’s not in the same condition we sold it in, which we’d then offer you a buyback price which will be less than the original value you paid.
 
2. Exchanges: If you receive a faulty or damaged device, you may exchange it for a new one within 90 days of the original purchase date. The item must be in its original condition and provide proof of purchase. If you have had the device posted to you will cover the cost of shipping from you to us after we have seen that the device is faulty due to our fault, and the replacement item to you will cover the shipping costs.
 
3. Please note that we do not offer returns or exchanges on items damaged due to misuse, negligence, liquid damage or unauthorised modification.
 
3.1. To initiate a return, exchange, or repair, don’t hesitate to contact our customer service team through our website or email. We will provide you with detailed instructions on how to proceed.
 
4. Accessories: If the accessories are faulty due to manufacturing errors, then we will replace the items or refund you your choice within 1 year of purchasing this item.
 
Thank you for choosing our website for your device needs. We hope you are satisfied with your purchase, and we are always here to assist you with any questions or concerns – Support@YourPDS.com

Information

NHS Discount

Welcome to YourPDS, where you can find information about the NHS discount for buying, fixing and selling devices. We understand that healthcare professionals work hard every day to care for patients, and we want to support them by providing a special discount for their device needs.
 
1. Simply bring in your NHS card so we can provide you with your discount or when fixing, buying or selling a device you get offered more.
  • 20% OFF ALL ACCESSORIES!
  • 10% OFF ALL REPAIRS!
  • 5% OFF ALL DEVICES!
  • 5% MORE WHEN WE BUY YOUR DEVICES IN!
 
2. Buying Devices: We offer a wide range of devices that can be used in a healthcare setting, from smartphones and tablets to laptops and desktop computers. Our devices help you work more efficiently, whether you are on the go or in the office.
 
3. Fixing Devices: We know that accidents can happen, and devices can break. That’s why we offer a repair service for devices that are damaged. Our team of expert technicians can fix your device efficiently.
 
4. Selling Devices: If you have an old device that you no longer need, you can sell it to us. We offer competitive prices for used devices and will ensure your data is securely erased before reselling it.
 
4.1. As an NHS employee, you are eligible for us to give you the best deals to ensure we are giving a helping hand.
 
5. At YourPDS, we are committed to providing you the best products and the best customer service to all. We hope our discounts will help you get the devices you need, fix the ones you have, and sell the ones you no longer need.
 
Thank you for all that you do to keep our communities healthy and safe! ❤️
 
Thank you for choosing our website for your device needs. We hope you are satisfied with your purchase, and we are always here to assist you with any questions or concerns, please contact us at: Support@YourPDS.com

Terms & Conditions

These terms and conditions outline the rules and regulations for using YourPDS. By accessing this website, we assume you fully accept these terms and conditions. If you do not agree with these terms and conditions, you must not use this website.
 
1. Introduction:
YourPDS provides a service for buying, selling, fixing devices and selling accessories – allowing users to access relevant information online and book repair services online. These terms and conditions apply to all users of the website.
 
2. Use of the Website:
Users must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website. Users must not use this website in any unlawful, illegal, fraudulent, or harmful way.
 
3. Services:
YourPDS provides repair, buying and selling services for various types of tech devices. All services are subject to availability, and we reserve the right to refuse any service requested.
 
4. Payments:
4.1. Payment for repair services on website are made before the repair, however in store the payment for repairs must be made after the repair has finished. We accept various forms of payment, including bank cards, PayPal, Klarna, ClearPay and cash.
4.2. Payment for devices you sell us; payment will be made once we have tested your device and the price has been agreed.
 
5. Refunds:
Refunds will be provided only if we cannot repair your device or if the device cannot be repaired to your satisfaction, devices faulty or accessories faulty.
 
6. Warranties:
All repairs come with a 90 day warranty. If the same issue occurs in this warranty period, we will try to re-fix it with the repaired part, and if it happens again, we’ll try a further repair. After 2 failed tries, we’ll refund you. Liquid damage and physical damage is NOT covered by our warranty.
 
7. Liability:
YourPDS is not liable for any damage, injury, or loss caused by the use of our services. We are not liable for any loss or damage caused by any act or omission of the customer or for any loss or damage caused by events outside of our control.
 
7.1. Data On Customers Devices:
We strongly recommend you back up all data before you send us your device or before you come into our shop, your data is very important. We hold no liability to your data on your device at YourPDS.
 
8. Privacy Policy:
YourPDS respects the privacy of its users. Our privacy policy explains how we collect, use, and protect the personal information provided by our users.
 
9. Copyright:
The content on this website is protected by copyright and other laws. Users may not copy or use any of the content on this website without our prior written consent.
 
10. Changes to Terms and Conditions:
YourPDS may update these terms and conditions at any time without notice. By using this website, you agree to be bound by the latest version of these terms and conditions.
 
11. Governing Law:
These terms and conditions are governed by and construed in accordance with the laws of the country where YourPDS is located.
 
If you have any questions or concerns about these terms and conditions, please contact us at Support@YourPDS.com

Privacy Policy

At YourPDS, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website for buying, selling, or fixing devices.

1. Information We Collect:
We may collect the following types of personal information from you when you use our website:

  • Contact Information: Your name, email address, mailing address, and phone number.
  • Device Information: Device type, model, IMEI number, serial number, passwords and other details necessary for buying, selling or fixing your devices.
  • Payment Information: Credit/debit card details, bank account details, or other payment information you provide when you make a purchase.

We collect this information to fulfil our services to you and to improve your experience with our website.

2. We use your personal information to:

  • Provide and improve our services to you.
  • Process your orders and payments.
  • Communicate with you about your orders, including order confirmations, shipping updates, and other service-related information.
  • Respond to your questions and concerns.
  • Conduct market research and improve our website and services
  • Comply with legal obligations and enforce our policies.

3. We do not sell, rent, or trade your personal information to third parties except as required by law or as necessary to provide our services to you. However, we may share your information with our trusted third-party service providers, such as payment processors, shipping carriers, or repair technicians, who need the information to perform their services.

4. How We Protect Your Information:
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. We use industry-standard security measures like encryption, firewalls, and secure servers to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Choices:
You have the right to access and modify your personal information by logging in to your account or contacting us directly. You may also opt out of receiving marketing emails from us by clicking the “unsubscribe” link in our emails.

6. Changes to this Privacy Policy:
We reserve the right to modify this Privacy Policy at any time. We will not need to notify you if we make material changes to the policy. Your continued use of our website after the changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at Support@YourPDS.com

Contact Us

Contact Number : 01273 082407

iMessage : +44 7984 016287

Whatsapp : +44 7984 016287

Email: Support@YourPDS.Com