At YourPDS, we believe technology should be accessible to everyone. That’s why we offer affordable solutions and exceptional services to meet all your tech needs. Here’s what sets us apart:

Fair and Competitive Offers

Whether you’re selling old devices or upgrading, we provide premium prices for your tech. Individuals and businesses trust us to make the process simple and rewarding.

Diverse Product Selection

Explore our ever-changing inventory of smartphones, laptops, and other tech products. With frequent updates, there’s always something new to discover.

Unmatched Customer Support

We’re committed to delivering personalized service, answering your questions, and guiding you through the fast-changing world of technology with ease.

At YourPDS, your convenience and satisfaction are our priorities. Let us help you with selling, shopping, or repairing tech—all in one place.

Get in Touch

Chat with our support staff via the chat bubble on the bottom left of your screen. We look forward to hearing from you!

1. Returns

If you are unsatisfied with the purchase of your device, you may return the device within 7 days  for all online order or within 2 days for all instore purchase for a refund. The item must be in its original condition, and proof of purchase must be provided.

• Shipping fees are non-refundable, and customers are responsible for the cost of return shipping unless it is a warranty job and a fault has been made by us.

2. Devices Sold

We offer a 90-day warranty on devices we sell, including batteries.

• 2.1: Please note that we do not offer returns, exchanges, or repairs for devices damaged due to misuse, negligence, liquid damage, or unauthorized modification.

To initiate a return, exchange, or repair, please contact our customer service team through our website or by email. We will provide you with detailed instructions on how to proceed.

3. Contact for Assistance

To initiate a return, exchange, or repair, please contact our customer service team through our website or by email. We will provide you with detailed instructions on how to proceed.

4. Data Backup

We strongly recommend you back up all data before you send us your device or before visiting our shop. Your data is very important, and we hold no liability for your data at YourPDS.

Location

YourPDS, 49 Norfolk Square, Brighton, BN1 2PA, UK

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Opening Hours

Monday: 10 am – 7 pm

Tuesday: 10 am – 7 pm

Wednesday: 10 am – 7 pm

Thursday: 10 am – 7 pm

Friday: 10 am – 7 pm

Saturday: 11 am – 5 pm

Sunday: Closed

Thank You for Choosing Our Website

We appreciate you choosing our website to purchase your devices. We understand that sometimes products may not meet your expectations or may require repair, and we are committed to ensuring our customers are satisfied with their purchases.

Please read our return and exchange policy below:

1. Returns:

• If you are unsatisfied with the purchase of your device, you may return the device within 7 days  for all online order or within 2 days for all instore purchase's for a refund. The item must be in its original condition, and proof of purchase must be provided.

1.1. Refunds will be issued to the original payment method used for the purchase. Shipping fees are non-refundable. Customers are responsible for the cost of return shipping unless the device is under warranty, and the fault is ours. In such cases, we will cover the shipping costs you have incurred.

1.2. If the device was brand new but has been activated, it will no longer be considered in the same condition as sold. In this case, we will offer a buyback price, which will be less than the original value you paid.

2. Exchanges:

• If you receive a faulty or damaged device, you may exchange it for a new one within 90 days of the original purchase date. The item must be in its original condition, and proof of purchase must be provided.

• If the device was posted to you, you will need to cover the cost of shipping the device back to us. Once we verify that the fault is ours, we will cover the shipping costs for the replacement item to be sent to you.

3. Limitations:

• We do not offer returns or exchanges on items damaged due to misuse, negligence, liquid damage, or unauthorised modification.

3.1. To initiate a return, exchange, or repair, please contact our customer service team through our website or email. We will provide you with detailed instructions on how to proceed.

4. Accessories:

• If accessories are found to be faulty due to manufacturing errors, we will either replace the items or provide a refund—your choice—within 1 year of the purchase date.