iPhone 16 Pro | Sell Your Device

Join the family of YourPDS customers who have sold their devices to us, whether that be going towards a new device, savings, pocket money or a holiday fund! Our reputation for reliability and fairness has been built on years of experience.

Our experienced team will ensure that you get the best possible price for your device, we analyze market trends, offers from other local buyers and the condition of your device to provide a competitive offer that reflects its true value. 

Any faults that directly influence your device’s value will be explained to you when the quote is given.

Not to mention that our quotes are obligation-free. We want you to feel comfortable and confident in your decision, without any pressure!

We have put our process in place to try and make it as easy as possible for customers to sell us their devices.

Whether you want to sell us your device or trade it in for credit towards an upgrade, we offer flexible options tailored to your needs.

We know it is important for you to receive your money quickly and easily, that is why we prioritise making sure you receive your payment within 1 business day of your approval after inspection.

We care about the planet. Selling your device to us means it will be responsibly recycled or refurbished, reducing electronic waste and promoting sustainability.

We understand that selling your device is a significant decision. That’s why we’re committed to providing a trustworthy, efficient, and rewarding experience. 

Our friendly and knowledgeable customer support team is here to assist you with any questions you may have at any point during the selling process. If you are in need of assistance please contact us at Support@YourPDS.com .

• Check your device model and storage: (settings then go to about) and select the device you are selling.

• Fill in the customer details section: to process your order. Make sure these are correct as we will be using these to contact you and give you your final quote once your device is tested.

• Package your device: Make sure it is properly wrapped, protected and packaged appropriately (we recommend using bubble wrap and sealing the box properly). Making sure your device gets here safely and in the same condition as it was when initially sent is a priority (it doesn’t need to look pretty, safety comes first 😉).

• Post your device: We recommend that you post your device using Next Day 1pm delivery (the customer will be responsible for the postage fees). Please include your order number, name and phone inside the order so we can contact you.

Shipping address: YourPDS, 49 Norfolk Square, BN12PA, Brighton, UK.

• Receiving your device: Once we receive your device, we will correspond it to the appropriate details and let you know that your device has arrived safely! (any issues upon arrival will be communicated immediately.

• Device Testing: Your device will be fully tested within 1 working day of its arrival. This is done to ensure that the device is working as it should be (unless stated otherwise), any issues found in this process will determine the grading and therefore influence the price offered.

• Grading: The grade of your device consists of its functionality and condition. This, alongside the model, will determine the price we offer. Please refer to the grading guide for further information on this process.

• Quote: After testing and grading have been completed, we will contact you with an offer of a price that we would be willing to pay for your device. 

After receiving the quote, if you are happy to proceed with the process, we will bank transfer you the agreed price within 1 working day of approval. However, if you are not satisfied with the offer and do not wish to continue with the process, your device will be returned to you.

In the unlikely case that we do not purchase the device, the item shall be posted back to the address provided by the customer. However, the customer will be responsible for covering a postage fee of £8. This fee will cover 1pm Next Day Special Delivery with an estimated shipping time of 1-2 working days (the device will only be sent once the payment for this has been received). The customer must sign for the parcel once it has arrived.

The products we buy and sell are graded according to their cosmetic condition, battery health and functionality.

A • MINT CONDITION - These products must be in mint/new condition. The product must be immaculate; with up to 5 1mm marks (can be hairline scratches or hairline marks on the housing). Battery health: 83% or higher and the device must have all original parts.

B • GOOD CONDITION: Product in good condition can have a lot of small scratches, up to 5x 2mm or smaller dents on the housing & up to 3x 1mm deep scratches on the screen. Battery health: 83% or higher and the device must have all original parts.

C • BAD CONDITION: Product in poor condition, deep scratches, more then 3x 1mm dents on the housing but the devices is all fully working. Battery health: 83% or higher and the device must have all original parts.

F • FAULTY / BROKEN: Product must power on, show some signs of life. The device must at least vibrate, make sound when you plug it in to charge or can see some colour on the screen. Battery health: can be any %.

F • FAULTY / BROKEN EXAMPLES: Cracked (screen, body, bezel etc.), battery dying fast, battery health below 83%, Face ID not working, water damage, broken/bleeding LCD (screen), speaker/mic faults, broken cameras or non genuine parts changed by 3rd party person etc.

Please note all Apple devices must have the iCloud account deactivated. All Android devices on Android v5.1 or higher must have their Google Accounts removed due to Factory Reset Protection (FRP).

It is the seller's responsibilty to ensure their device reaches us safely and in the same condition as they have described it to us.

We strongly advise to use a secure & tracked delivery or postal service when sending their goods to us.

Please kindly add your details inside the parcel:

• Name
• Order Number
• Phone Number
  
  Alternatively, you are welcome to drop your devices into our Brighton store.
  
  Our location: 49 Norfolk Square, Brighton, BN1 2PA, UK